The Business Accelerator: Winning SMB trust in the age of AI

A live conversation on trust, tech, and transformation with Vendasta’s Chris Deianni and Dialog’s Neal Polachek.<

About

The Business Accelerator:
Winning SMB trust in the age of AI

October 22, 2025 | 12PM ET

A generational shift is reshaping local business. As Baby Boomers retire, a new cohort of entrepreneurs is stepping up; tech-savvy, growth-minded, and ready to scale.

But here’s the catch: AI adoption still feels out of reach for many. In this candid, insights-packed session, we’ll explore the reasons why, and what to do about it.

Join Chris Deianni (Vendasta) and Neal Polachek (Dialog) for a real talk on how automation can help vendors, agencies, and SMBs work smarter without sacrificing trust or the human touch.

What you’ll learn:

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Why the next 5 years will redefine the SMB market

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What’s really stopping SMBs from adopting AI and automation
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How to introduce AI in a way that feels natural, not technical
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How vendors and solution providers can become trusted growth partners
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Tactical ideas you can start using right away

Why attend?

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Get grounded in real SMB insights (not just AI hype)

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Learn strategies for smarter, simpler customer journeys

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See how automation unlocks new growth without adding overhead

Speakers

Chris Deianni, Vendasta

Chris Deianni

Head of Business Development, Vendasta

Chris Deianni brings deep experience in business development, with a track record of driving revenue through strategic partnerships. He’s led growth at companies like Broadly and YP, where he built and scaled high-impact channel and partner programs. With a background in marketing and roles across SaaS, media, and retail, Chris excels at turning relationships into results.

Neal Polachek, Co-founder, Dialog

Neal Polachek

Co-founder, Dialog

Neal Polachek is the co-founder of Dialog, a research and advisory firm focused on the practical impact of AI in local commerce. With 25+ years in strategy consulting and digital marketing, he helps SaaS companies, agencies, and franchise networks serve local businesses more effectively. Neal advises companies like RenderAI, Broadly, Agentz.ai, and Localogy, and speaks globally on the future of local and AI. He’s been a friend of Vendasta’s for many years.

See Vendasta’s AI-powered customer acquisition platform in action.